The register book

The register’s screens are not pictured here; this page is written from the register’s own code, and the pictures follow when they are captured on a real device.

This book walks the register the way the cashier sees it: the words on each screen, the buttons, and what happens when you press them. The register runs in a browser on a device paired to your shop, inside the same office your managers use, on the same records — every sale, payment, return and till session is in the office the moment it happens. For the same work walked on the office’s own pages, with screenshots and the figures of an example shop, read the cashier’s manual; for the figures the money chapters lean on — the float, the rounding, the currencies — the use cases linked under each chapter carry them.

1. Pair this device

A device is paired once, by an administrator’s code. The screen is headed Pair this register and asks for the single-use pairing code an administrator issued for this device in the office, under Devices (Enroll, or Reissue pairing code). The code is three groups of letters and digits; it is single-use and expires soon after it is issued, and the screen says how long.

Type the code — it turns to capitals as you type — and press Pair. The button reads Pairing while the register works.
A wrong or expired code is refused in the office’s own words on the same screen; an empty field says that the code is required.

After pairing, the register home opens with two cards.

This register lists the device id (with a copy control), the caption when the office gave the device one, the device type, the register it is paired to — or the words Not paired to a register — the facility and the organization. Before anyone signs in, the rows that need a sign-in say so.

Sign in at this register takes your office email and password. The card says it plainly: this register belongs to one organization, and the sign-in is fixed to it. Press Sign in. Once you are in, the card is headed Signed in, shows your user id — with a training badge beside it when a course is due or still open — and three lines that lead on: the till (Open the till, or Go to the till when one is open), the sale (New sale, or Go to the sale) and the return (Return items, or Go to the return). Sign out ends your sign-in; the device stays paired.

Forget this device is a two-step: the quiet button first, then the consequence — the pairing on this browser is cleared and its device session ends, while the device record stays in the office, where an administrator can suspend it, reissue its pairing code or revoke all of its sessions — and Forget or Keep.

When the office refuses the device, the screen is headed This register was refused and lists the honest causes: the device was suspended or unpaired by an administrator; its pairing code was reissued, so the old credential no longer exchanges; or you are signed into a different organization than this device belongs to. From there: Sign out, Forget this device, or Pair again.

Two more messages belong to this chapter. The till page says This device is not paired to a register — an administrator pairs it in the office under Devices, Pair to register. The sale page says This device is not placed at a selling location — an administrator places it in the office, on the device’s location. Both are the office’s work: Connect a till and Set up a register position.

2. Open the till

From the home, press Open the till. The page is headed Till; with no session open it reads No till is open at this register, and asks you to count the opening float per currency — a zero float is a statement of record.

A caption is optional.
The Opening float rows take a currency and an amount each. Add a currency appears while your organization allows more than one and the drawer has not reached its ceiling; Remove stands on a row you added.
Press Open the till. The button reads Opening while the session is written.

The live till shows This till session — the status badge, the register, the session id with a copy control, the caption, who opened it and when, and the count of no-sales — then Opening float and Expected cash per currency, which is the running total the sales and the drawer entries move. Under them: Drawer ledger and Refresh.

Acts offers what the session’s state allows. Open: No sale, Record entry, Suspend and Begin close. Suspended: Resume and Force close. Counting: Count & close and Force close.

Suspend pauses the session — a break, a cashier switch. Entries refuse while it is suspended, and the page says so: the till is suspended, entries refuse until it is resumed. The reason is optional; press Suspend the till. Resume reopens it at once.

No sale opens the drawer without a sale, and the reason is recorded on the session — it is required. Press Record the no sale. A no-sale is one of the acts a manager may have to approve (chapter 5 says how the approval is asked for).

The float of the example shop and the day as the office sees it are in Open, run and close a till day and the first chapter of the cashier’s manual.

3. Ring a sale

From the home, press New sale. The page is headed Sale. With nothing in progress it says No sale in progress and offers New sale; under it, Sales on hold or still open at this location lists each with Resume on a held sale and Continue on an open one, so a cart that was left mid-way is picked up, never lost. A filter box appears once the list is long; Show more walks the next page; Refresh re-reads.

A new sale opens the cart. This sale shows the order id, the status and the line count. Then:

Add an item: pick the identifier — SKU, PLU, UPC-A, EAN-13 or ITF-14 — type or scan the value (a scanner that types works in the browser), set the quantity and press Look up; the matches list with Add on each. Or press Pick from a style: a pop opens with a finder, the styles as a list, and, once you tap a style, its size-and-colour grid — tap a size to add one to the sale, each tap adds one; a cell with nothing available at this location is disabled. Back to the styles returns to the list; Done closes the pop.
Open item is for an item that is not in the catalog: a description, a tax category, the unit price in the sale’s currency and the quantity, then Add item.
Lines shows each line with its item, quantity, unit price and line total. Type a new quantity and press Update; Remove takes the line off.
Discounts lists every discount on the sale (chapter 5).
Totals reads subtotal, discounts, tax and total — every figure from the record, nothing added up on the screen.
Customer and rewards: Customer takes a name, an email and a phone (at least one) and Save customer. Loyalty finds the member by the email on the account — points to redeem are optional; leave them empty to earn only — with Find member, then Attach on the member; Remove member takes them off. Coupon takes the code and Apply coupon; Remove coupon takes it off.

Acts on an open cart: Open item, Customer, Loyalty, Coupon, Employee discount, Discount, Hold, Void and Place the sale. Place stays disabled until a line is on the sale, and the page says so.

Hold parks the sale; it stays listed at this location and can be resumed. The reason is optional; press Hold the sale. Void is a two-step with a required reason: this voids the sale before it is placed — it becomes voided, kept as history, never reopened; a fresh sale is a new one. Press Void the sale, or Keep.

Place the sale is the moment the cart becomes a committed sale: prices, minimums and reservations run fresh, and the page turns into the payment face of the next chapter. The office’s side of the same walk is Ring a sale.

4. Take the payment

A placed sale shows This sale with its payment state, the lines read-only, Totals with Tendered so far and Balance due, and Tenders — the ledger of every tender taken, with when, type, applied, collected and change. The acts are the tenders. Cash and Foreign cash stand only while the till is open; otherwise the page says Open the till to take cash and links to the till. Card, Card (reader) and Gift card or credit need no till. Refund tender appears once something was tendered, and Cancel sale last.

Cash asks for the cash handed over, in the sale’s currency; the change due and any cash rounding come back with the tender. A tip is optional and is part of the collected amount. Press Take cash. The Last tender section then reads the tender and the amount it applied, Change due in bold when there is change, a quiet Cash rounding line when the record rounded the cash, and the tip when one rode.

A card at the counter today is recorded: Card takes a card authorized on your own pinpad — the card brand and the auth number are required, the last four and a device reference optional — then the amount, a tip as part of it, and Record card. The register also carries Card (reader), for a reader paired to the register; it is not walked here.

A sale may take several tenders: each one is permanent, and the balance due falls until the page reads Paid in full. Card payments lists the card attempts on the sale with their state — waiting for the processor, hold placed, captured, settled, declined, hold released or voided — and on a hold the two acts Void the hold and Release the hold, each a two-step with a required reason. Refresh card payments re-reads them.

When the sale is paid, the page offers New sale, Receipt and Return items. Receipt opens the printable sheet — the sale’s reference, its status, the lines, the totals and the tenders — with Print; it prints through the browser.

Cancel sale is a two-step with a required reason, and only before any tender was taken; once a tender is on the sale, refund it first. Refund tender gives part of what was tendered back — cash out of the open till, a gift card or credit credited back; card refunds and returns of goods go through Returns — and it is a manager’s step: a manager signs in at this register to refund a tender.

The reader, the capture and the void as the office sees them are in Take a card payment on the reader.

5. Discounts, gift cards and foreign cash

Promotions and sale prices apply themselves and show on the line with their reason. The rest you give by hand, on the open cart:

Employee discount is a staff discount on the whole sale: the employee’s user id, typed or scanned, and the percent off; press Apply employee discount. Remove employee discount takes it off, and the attaches line names the employee.
Discount is a manual discount on the whole sale or on one line — the scope, the kind (an amount in the sale’s currency, or a percent), the figure and a required reason — then Add discount. The Discounts table shows every discount on the sale, the whole-sale ones first and then each line’s, with its source, kind, figure and reason; Remove discount stands only on the ones you added by hand.
A coupon and a member’s points go on the sale as chapter 3 says.

When an act goes beyond what your role may do alone — a discount over its limit, a return the till may not take, a no-sale — the refusal says This act needs a manager’s approval and names the act. Type why the override is needed and press Request approval; the page then says Approval requested and asks you to have a manager approve it in the office, under Approvals, and retry the same act with the same figures. Check approval re-reads the request; once it reads Approved, retry the act and it goes through. The manager’s side is Approve what the till may not do alone.

On the payment face, Gift card or credit redeems a gift card, a gift certificate or store credit: pick the type, scan or type the code — or enter the instrument id instead — press Check balance to read the instrument, its type, its status and its balance, then the amount in the sale’s currency and Redeem. It pays up to the balance due and gives no change. Selling and activating the instrument is the office’s walk, Sell and redeem gift cards and store credit.

Foreign cash takes cash in another currency while the till is open: the sale settles in its own currency at the stored buy rate, and the change comes back in the sale’s currency. Pick the currency — the register offers your organization’s allowed currencies other than the sale’s — type the cash collected in that currency, and press Quote the rate before taking the cash: what it quotes is exactly what the tender applies. Then Take foreign cash. The rates themselves are set in the office — Take foreign cash at the till.

6. A return or an exchange

From the home, press Return items, or press Return items on a paid sale. The page is headed Return and, with nothing in progress, asks you to pick the sale the goods come back from: a recent sale at this location, or the order id from the receipt. Type the id and press Find the sale, or press Return from this sale on a row of Recent sales at this location.

The form over the sale has four parts.

Lines: type the quantity coming back on each line, with a reason; a line marked not returnable or final sale cannot come back. Each line shows what was sold, what was already returned and what is still returnable.
Dispositions: where each returned line goes — restock puts it back in stock, inspect holds it, damaged parks it, scrap writes it off. Anything but restock needs a reason, and an open item takes no row. The rows are seeded as restock from the quantities you typed; Add disposition and Remove change them.
Refund: how the money goes back — cash pays out of the open till, the original tender walks the payments, store credit mints an instrument for the sale’s customer. Cash is offered only while the till is open. A reference is optional.
Acts: Return the items does it in one step — the return is created, approved, received and refunded together, and cash reaches the drawer. Change the sale goes back to the pick.

When the one-step return is refused — your role may not take it alone, or it needs an approval — the page says so and offers Start the step-by-step return with the same lines: the return is created, then a manager approves it, then the goods are received, then the refund is recorded. The return then has its own card, This return — the id, the status, the order, the refund total and method once they exist, the location — its lines, and Acts by state: a requested return offers Approve and Cancel return; an approved one Receive goods and Cancel return; a received one Record refund; a refunded one Close return. A step that is a manager’s says so — a manager takes this step in the office, under Returns — and Check the return re-reads it until it is done. New return leaves it; Returns in progress at this location lists every open return with Continue.

An exchange is a return and a new sale: take the goods back as above, then ring the replacement as a new sale. The return as the office walks it — and the return the register could not take, which is the manager’s — is in Take a return and refund it and the third chapter of the manager’s manual.

7. When the register is offline

The register works online only, and says so. When it cannot reach the office, the screen is headed Can’t reach AlmondTill/G3N: nothing is sold or stored while the connection is down. It lists what to check — the network cable or Wi-Fi, the internet connection, and that office.almondtill.com is reachable from this computer — and adds that your browser reports it is offline when it does. Press Retry.

On the till, the sale and the return pages the same honesty holds: the page says the register cannot reach AlmondTill/G3N right now and that nothing was changed, with Refresh to try again. Nothing is queued and nothing is lost: a sale is the office’s own record, so a cart you were in the middle of is still there when the connection is back — open it from Sales on hold or still open.

8. Paid-outs, drops and a short drawer

Record entry, on the open till, is a manual drawer movement: paid in and pickup add cash; paid out and drop remove it. Pick the entry type, the currency and the amount — typed as a positive figure — give the reason, which is required, and a GL category on a paid in or a paid out; a caption is optional. Press Post the entry. In the example shop’s roles a paid-out or a drop outside a sale is the manager’s entry: a cashier’s press is refused in the office’s words, and a manager signs in at this register to post it.

Drawer ledger shows the session’s status, its id and the drawer totals, then every entry newest first — when, type, the signed amount, the reason and the GL category — with an overdrawn mark on an entry that took the drawer below zero. Refresh re-reads it; Back to the till returns.

A short drawer is not corrected at the register. The closing count of the next chapter records the counted cash against the expected cash, and the difference — over or short — stays on the session as the shift’s record.

9. Close the till and the Z report

Begin close starts the closing count: no further entries post after this; the count and the close follow. The reason is optional; press Begin the close. The till now reads Counting, and the page says the closing count is in progress — count the drawer and close, or force close.

Count & close lists one row per currency the drawer expects, the currency fixed and the expected figure beside it; type the counted amount on each — state the zero when a currency is empty — and Add a currency for cash that was never ledgered, which counts as pure over. Press Close the till.

The closed session reads The till session is closed, with the status, the register, the session, who opened it and when, and when it closed; the Opening float; and Count per currency — Counted and Over/short — both figures from the record, never worked out on the screen. Drawer ledger stays readable, and Open a new till session starts the next shift.

Force close ends a suspended or counting session without a count. It becomes abandoned: unreconciled by design, kept as history, never reopened; a fresh session is a new one. The reason is required; press Force close now, or Keep.

The Z report is read in the office, not on the register: the ready-made report Till sessions and drawer reconciliation — the Z report takes one till session and lays out every drawer entry and the net, readable later by anyone with the right role. Open, run and close a till day walks the close on the office’s page, and the first chapter of the cashier’s manual reads a closed session’s figures from the example shop.