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loyaltyProgram
query · in the family Loyalty program
What it does
Look up one record — your loyalty program — how customers earn and redeem points.
A LoyaltyProgram by id, within the caller's OWN org-group family; requires authentication. A cross-tenant id reads as null (not-found) AND trips the rootId tripwire server-side.
What happens
Reads only — changes nothing.
Who may call it
Capability area: Reading your records — Looking up and listing the records of your organization.
- Owner
- System Administrator
- Manager
- Associate Manager
- Warehouse Associate
- Sales Associate
- An API key whose scope allows
api:loyaltyProgram
Arguments
| Name | Type | Required | Notes |
|---|---|---|---|
id | ID ID! | yes | The id of the record. |
Returns
LoyaltyProgram — A LoyaltyProgram — the points engine's GROUP-scoped rule master: members EARN points on net merchandise spend (floor(base × earnRate.points ÷ earnRate.perMinor) — floor ONCE at the order level over the FINAL post-redemption discounted taxable bases, storedValue lines excluded) and REDEEM them as a PRE-TAX DISCOUNT at the step-2 position 4 (source=loyalty LINE entries — after manual → coupon → promotion; the taxonomy law: loyalty is a DISCOUNT, categorically NOT a tender — no loyalty tender type exists). currency is EXPLICIT + IMMUTABLE at birth (a group's orgs may differ in defaultCurrency — orders in another currency refuse the attach; FX = the deferral). Earn multipliers COMPOUND multiplicatively across three families — tier × active bonus window × MAX(matching predicate rows, never stacked) — each family ≤ 8 rows. Org participation is the canned-pool selection (organizationIds ABSENT = every org in the group). The effective window is half-open [startAt, endAt) — an EVALUATION gate, never FSM states. At most 8 ACTIVE per org group. Doom is -gated by non-doomed members (doom the members first); deactivate stays FREE. Tier ASSIGNMENT is a manual member edit v1 (the auto-evaluation sweeper is a NAMED deferral); points expiry/transfer, redemption caps, ecom/non-sale loyalty and fraud velocity are the NAMED deferrals.
Example request
query ExampleLoyaltyProgram($id: ID!) {
loyaltyProgram(id: $id) {
id
sysId
type
caption
status
parentId
rootId
createdAt
updatedAt
revisionNum
revision
currency
organizationIds
startAt
endAt
}
}
Variables:
{
"id": "01900000-0000-7000-8000-37386ae00000"
}
Example response
{
"data": {
"loyaltyProgram": {
"id": "01900000-0000-7000-8000-37386ae00000",
"sysId": "LP-EXMP-0000-000F",
"type": "LoyaltyProgram",
"caption": "Blue jeans",
"status": "active",
"parentId": "01900000-0000-7000-8000-065235280000",
"rootId": "01900000-0000-7000-8000-a093dd800000",
"createdAt": "2027-01-31T00:00:00.000Z",
"updatedAt": "2027-01-31T00:00:00.000Z",
"revisionNum": 1,
"revision": "01900000-0000-7000-8000-b7960e180000",
"currency": "USD",
"organizationIds": [
"01900000-0000-7000-8000-60e064dc0000"
],
"startAt": "2027-01-31T00:00:00.000Z",
"endAt": "2027-01-31T00:00:00.000Z"
}
},
"extensions": {
"at": {
"callId": "01EXAMPLE-CALL-ID",
"version": {
"requested": null,
"serviced": {
"name": "genesis",
"number": 0
}
}
}
}
}
Errors this call can answer
VALIDATION/INVALID— Something in the request is not valid. (VALIDATION)AUTHN/REQUIRED— Sign in to do this. (AUTHN)AUTHZ/FORBIDDEN— Your role does not allow this action. (AUTHZ)RATE_LIMIT/THROTTLED— Too many requests in a short time. (RATE_LIMIT)NOT_FOUND/*— That record could not be found. (NOT_FOUND)