On this page
cancelFulfillment
mutation · in the family Fulfillment
What it does
Cancel a fulfilment job — the items go back into the order’s to-fulfil pool.
Cancel a Fulfillment before ship/stage: un-stamps the Order’s fulfillmentClaimedQty claims (the order reservation STANDS — it is order-owned, released by cancelOrder); after ship/stage the reverse flow is a Return. Requires the unrestricted capability + the CURRENT revision (OCC).
Who may call it
Capability area: Inventory operations — Receiving, counting, transferring and moving stock.
- Owner
- Manager
- Associate Manager
- Warehouse Associate
- An API key whose scope allows
api:cancelFulfillment
Arguments
| Name | Type | Required | Notes |
|---|---|---|---|
id | ID ID! | yes | The id of the record. |
revision | ID ID! | yes | The revision id you read on the record; the change is refused if an edit landed in the meantime. |
reason | String | no | No further notes. |
Returns
Fulfillment Fulfillment! — A Fulfillment — groups order lines fulfilled together by ONE method from ONE LF: pick → pack → ship-or-stage → deliver. Ship = delivered (the operator ruling — the ship call fires BOTH edges); delivery relieves stock through the sell-relief lane (release of the ecom reserve rides it), stamps the ORDER line fulfilledQty rollups, and recomputes both delivery vectors; the completion evaluator flips a paid-and-delivered order to completed. After pack the record IS the Packing-List node (packedAt + the immutable lines; the FF-… sysId is the document number). Carryout lines NEVER ride a Fulfillment (the paid-completion till lane); dropship + ship-from-other-store are the named /Transfer-composition deferrals.
Example request
mutation ExampleCancelFulfillment($id: ID!, $revision: ID!, $reason: String) {
cancelFulfillment(id: $id, revision: $revision, reason: $reason) {
id
sysId
type
caption
status
parentId
rootId
createdAt
updatedAt
revisionNum
revision
orderId
organizationId
method
carrierName
trackingRef
packedAt
}
}
Variables:
{
"id": "01900000-0000-7000-8000-37386ae00000",
"revision": "01900000-0000-7000-8000-b7960e180000",
"reason": "Correcting a miscount."
}
Send it with the envelope naming the version: "extensions": {"at": {"version": {"name":"genesis","number":0}}}.
Example response
{
"data": {
"cancelFulfillment": {
"id": "01900000-0000-7000-8000-37386ae00000",
"sysId": "FF-EXMP-0000-000F",
"type": "Fulfillment",
"caption": "Blue jeans",
"status": "pending",
"parentId": "01900000-0000-7000-8000-065235280000",
"rootId": "01900000-0000-7000-8000-a093dd800000",
"createdAt": "2027-01-31T00:00:00.000Z",
"updatedAt": "2027-01-31T00:00:00.000Z",
"revisionNum": 1,
"revision": "01900000-0000-7000-8000-b7960e180000",
"orderId": "01900000-0000-7000-8000-f6d8263a0000",
"organizationId": "01900000-0000-7000-8000-44b781470000",
"method": "ship",
"carrierName": "Blue jeans",
"trackingRef": "<tracking ref>",
"packedAt": "2027-01-31T00:00:00.000Z"
}
},
"extensions": {
"at": {
"callId": "01EXAMPLE-CALL-ID",
"version": {
"requested": {
"name": "genesis",
"number": 0
},
"serviced": {
"name": "genesis",
"number": 0
}
}
}
}
}
Errors this call can answer
VALIDATION/INVALID— Something in the request is not valid. (VALIDATION)AUTHN/REQUIRED— Sign in to do this. (AUTHN)AUTHZ/FORBIDDEN— Your role does not allow this action. (AUTHZ)RATE_LIMIT/THROTTLED— Too many requests in a short time. (RATE_LIMIT)NOT_FOUND/*— That record could not be found. (NOT_FOUND)CONFLICT/*— The record’s state, or a change made in the meantime, does not allow this; the codes are on the CONFLICT page. (CONFLICT)VALIDATION/VERSION_REQUIRED— The request did not say which app version it came from. (VALIDATION)