# cancelFulfillment

mutation · in the family [Fulfillment](/reference/fulfillment/)

## What it does

Cancel a fulfilment job — the items go back into the order’s to-fulfil pool.

Cancel a Fulfillment before ship/stage: un-stamps the Order’s fulfillmentClaimedQty claims (the order reservation STANDS — it is order-owned, released by cancelOrder); after ship/stage the reverse flow is a Return. Requires the unrestricted capability + the CURRENT revision (OCC).

## Who may call it

Capability area: **Inventory operations** — Receiving, counting, transferring and moving stock.

- Owner
- Manager
- Associate Manager
- Warehouse Associate
- An API key whose scope allows `api:cancelFulfillment`

## Arguments

| Name | Type | Required | Notes |
| --- | --- | --- | --- |
| `id` | [ID](/types/#scalars) `ID!` | yes | The id of the record. |
| `revision` | [ID](/types/#scalars) `ID!` | yes | The revision id you read on the record; the change is refused if an edit landed in the meantime. |
| `reason` | [String](/types/#scalars) | no | No further notes. |

## Returns

[Fulfillment](/types/Fulfillment/) `Fulfillment!` — A Fulfillment — groups order lines fulfilled together by ONE method from ONE LF: pick → pack → ship-or-stage → deliver. Ship = delivered (the operator ruling — the ship call fires BOTH edges); delivery relieves stock through the sell-relief lane (release of the ecom reserve rides it), stamps the ORDER line fulfilledQty rollups, and recomputes both delivery vectors; the completion evaluator flips a paid-and-delivered order to completed. After `pack` the record IS the Packing-List node (packedAt + the immutable lines; the FF-… sysId is the document number). Carryout lines NEVER ride a Fulfillment (the paid-completion till lane); dropship + ship-from-other-store are the named /Transfer-composition deferrals.

## Example request

```graphql
mutation ExampleCancelFulfillment($id: ID!, $revision: ID!, $reason: String) {
  cancelFulfillment(id: $id, revision: $revision, reason: $reason) {
    id
    sysId
    type
    caption
    status
    parentId
    rootId
    createdAt
    updatedAt
    revisionNum
    revision
    orderId
    organizationId
    method
    carrierName
    trackingRef
    packedAt
  }
}
```

Variables:

```json
{
  "id": "01900000-0000-7000-8000-37386ae00000",
  "revision": "01900000-0000-7000-8000-b7960e180000",
  "reason": "Correcting a miscount."
}
```

Send it with the envelope naming the version: `"extensions": {"at": {"version": {"name":"genesis","number":0}}}`.

## Example response

```json
{
  "data": {
    "cancelFulfillment": {
      "id": "01900000-0000-7000-8000-37386ae00000",
      "sysId": "FF-EXMP-0000-000F",
      "type": "Fulfillment",
      "caption": "Blue jeans",
      "status": "pending",
      "parentId": "01900000-0000-7000-8000-065235280000",
      "rootId": "01900000-0000-7000-8000-a093dd800000",
      "createdAt": "2027-01-31T00:00:00.000Z",
      "updatedAt": "2027-01-31T00:00:00.000Z",
      "revisionNum": 1,
      "revision": "01900000-0000-7000-8000-b7960e180000",
      "orderId": "01900000-0000-7000-8000-f6d8263a0000",
      "organizationId": "01900000-0000-7000-8000-44b781470000",
      "method": "ship",
      "carrierName": "Blue jeans",
      "trackingRef": "<tracking ref>",
      "packedAt": "2027-01-31T00:00:00.000Z"
    }
  },
  "extensions": {
    "at": {
      "callId": "01EXAMPLE-CALL-ID",
      "version": {
        "requested": {
          "name": "genesis",
          "number": 0
        },
        "serviced": {
          "name": "genesis",
          "number": 0
        }
      }
    }
  }
}
```

## Errors this call can answer

- `VALIDATION/INVALID` — Something in the request is not valid. ([VALIDATION](/errors/VALIDATION/))
- `AUTHN/REQUIRED` — Sign in to do this. ([AUTHN](/errors/AUTHN/))
- `AUTHZ/FORBIDDEN` — Your role does not allow this action. ([AUTHZ](/errors/AUTHZ/))
- `RATE_LIMIT/THROTTLED` — Too many requests in a short time. ([RATE_LIMIT](/errors/RATE_LIMIT/))
- `NOT_FOUND/*` — That record could not be found. ([NOT_FOUND](/errors/NOT_FOUND/))
- `CONFLICT/*` — The record’s state, or a change made in the meantime, does not allow this; the codes are on the CONFLICT page. ([CONFLICT](/errors/CONFLICT/))
- `VALIDATION/VERSION_REQUIRED` — The request did not say which app version it came from. ([VALIDATION](/errors/VALIDATION/))