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closeReturn
mutation · in the family Return
What it does
Close a customer return — finish it.
Finalize a refunded Return; requires the unrestricted capability + the record's CURRENT revision.
Careful
Closed records freeze; reopening usually means a new record.
Who may call it
Capability area: Gated floor actions — Voids, returns and the requests that need an approval.
- Owner
- Manager
- Associate Manager
- Sales Associate
- Cashier
- An API key whose scope allows
api:closeReturn
Arguments
| Name | Type | Required | Notes |
|---|---|---|---|
id | ID ID! | yes | The id of the record. |
revision | ID ID! | yes | The revision id you read on the record; the change is refused if an edit landed in the meantime. |
reason | String | no | No further notes. |
Returns
Return Return! — A sales Return / RMA — the customer→merchant goods-back document (distinct from vendor RTV; the disjoint law: a billing correction is a CreditNote/DebitNote, never a Return). References the original Order (+ optionally one of its Invoices); returns WHOLE units of order lines; receive posts per-line disposition legs at the RECEIVING LF and stamps the telescoping refund money; refund RECORDS the routing (tender mechanics; store-credit issuance).
Example request
mutation ExampleCloseReturn($id: ID!, $revision: ID!, $reason: String) {
closeReturn(id: $id, revision: $revision, reason: $reason) {
id
sysId
type
caption
status
parentId
rootId
createdAt
updatedAt
revisionNum
revision
orderId
invoiceId
organizationId
currency
refundTotalMinor
}
}
Variables:
{
"id": "01900000-0000-7000-8000-37386ae00000",
"revision": "01900000-0000-7000-8000-b7960e180000",
"reason": "Correcting a miscount."
}
Send it with the envelope naming the version: "extensions": {"at": {"version": {"name":"genesis","number":0}}}.
Example response
{
"data": {
"closeReturn": {
"id": "01900000-0000-7000-8000-37386ae00000",
"sysId": "RT-EXMP-0000-000F",
"type": "Return",
"caption": "Blue jeans",
"status": "requested",
"parentId": "01900000-0000-7000-8000-065235280000",
"rootId": "01900000-0000-7000-8000-a093dd800000",
"createdAt": "2027-01-31T00:00:00.000Z",
"updatedAt": "2027-01-31T00:00:00.000Z",
"revisionNum": 1,
"revision": "01900000-0000-7000-8000-b7960e180000",
"orderId": "01900000-0000-7000-8000-f6d8263a0000",
"invoiceId": "01900000-0000-7000-8000-504ef4ed0000",
"organizationId": "01900000-0000-7000-8000-44b781470000",
"currency": "USD",
"refundTotalMinor": 1
}
},
"extensions": {
"at": {
"callId": "01EXAMPLE-CALL-ID",
"version": {
"requested": {
"name": "genesis",
"number": 0
},
"serviced": {
"name": "genesis",
"number": 0
}
}
}
}
}
Errors this call can answer
VALIDATION/INVALID— Something in the request is not valid. (VALIDATION)AUTHN/REQUIRED— Sign in to do this. (AUTHN)AUTHZ/FORBIDDEN— Your role does not allow this action. (AUTHZ)RATE_LIMIT/THROTTLED— Too many requests in a short time. (RATE_LIMIT)NOT_FOUND/*— That record could not be found. (NOT_FOUND)CONFLICT/*— The record’s state, or a change made in the meantime, does not allow this; the codes are on the CONFLICT page. (CONFLICT)VALIDATION/VERSION_REQUIRED— The request did not say which app version it came from. (VALIDATION)