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suspendConsumer
mutation · in the family Consumer
What it does
Suspend a shopper’s account — they cannot sign in or transact.
Suspend a Consumer: active → suspended. The consumer's sessions are NOT revoked — they go INERT at their next resolve (the live-status gate) and restore on unsuspend within their deadlines. Requires the current revision (OCC) + the unrestricted capability.
Careful
Customer-facing lockout; use with a reason.
Who may call it
Capability area: Selling — Ringing sales, serving customers and issuing invoices.
- Owner
- Manager
- Associate Manager
- Sales Associate
- Cashier
- An API key whose scope allows
api:suspendConsumer
Arguments
| Name | Type | Required | Notes |
|---|---|---|---|
id | ID ID! | yes | The id of the record. |
revision | ID ID! | yes | The revision id you read on the record; the change is refused if an edit landed in the meantime. |
reason | String | no | No further notes. |
Returns
Consumer Consumer! — A Consumer — the B2C SHOPPER identity: WHO shops, as a per-merchant-group person (parentId === rootId — NOT a global identity; federated cross-merchant identity is the lock's flagged-not-now). B2C-SIMPLE INLINE: the NORMALIZED login email + displayName + bounded phones + the inline address book (≤16; shipping/billing roles + at most ONE default per side). the identity-marker rule: the (group × normalized email) UNIQ marker AMONG LIVE HOLDERS IS the login index — a live/suspended holder refuses CONFLICT/IDENTITY_TAKEN; ⚠ on erase (doom) the identifiers BURN within the group. FSM = the identity-family roster: active ⇄ suspended (the merchant abuse/fraud hold: punitive, ≠ the operational admin-pause; sessions go INERT via the live-status gate, reactivation restores) → doomed via erase (the DE-IDENTIFICATION terminal — PII scrub machinery lands; v1 the marker burns). Credentials NEVER ride this record; self-service rides the CONSUMER SESSION channel (consumerRegister/consumerLogin + the CONSUMER_SESSION_OPERATIONS roster); staff manage via THIS face. SEARCHABLE (the customer-book law). priceGroupId = the binding — the SUPERSEDE carrier: a consumer-named order resolves eligibility HERE, present-or-absent, NO member fall-through.
Example request
mutation ExampleSuspendConsumer($id: ID!, $revision: ID!, $reason: String) {
suspendConsumer(id: $id, revision: $revision, reason: $reason) {
id
sysId
type
caption
status
parentId
rootId
createdAt
updatedAt
revisionNum
revision
email
displayName
phones
priceGroupId
tagIds
locale
displayCurrency
dateOfBirth
commsFrequency
commsFormat
commsTopics
interests
preferredLogicalFacilityId
}
}
Variables:
{
"id": "01900000-0000-7000-8000-37386ae00000",
"revision": "01900000-0000-7000-8000-b7960e180000",
"reason": "Correcting a miscount."
}
Send it with the envelope naming the version: "extensions": {"at": {"version": {"name":"genesis","number":0}}}.
Example response
{
"data": {
"suspendConsumer": {
"id": "01900000-0000-7000-8000-37386ae00000",
"sysId": "CN-EXMP-0000-000F",
"type": "Consumer",
"caption": "Blue jeans",
"status": "active",
"parentId": "01900000-0000-7000-8000-065235280000",
"rootId": "01900000-0000-7000-8000-a093dd800000",
"createdAt": "2027-01-31T00:00:00.000Z",
"updatedAt": "2027-01-31T00:00:00.000Z",
"revisionNum": 1,
"revision": "01900000-0000-7000-8000-b7960e180000",
"email": "<the person’s email address>",
"displayName": "Blue jeans",
"phones": [
"<phones>"
],
"priceGroupId": "01900000-0000-7000-8000-c7ffbf680000",
"tagIds": [
"01900000-0000-7000-8000-decd62770000"
],
"locale": "en-CA",
"displayCurrency": "<display currency>",
"dateOfBirth": "<date of birth>",
"commsFrequency": "<comms frequency>",
"commsFormat": "<comms format>",
"commsTopics": [
"<comms topics>"
],
"interests": [
"<interests>"
],
"preferredLogicalFacilityId": "01900000-0000-7000-8000-23734f810000"
}
},
"extensions": {
"at": {
"callId": "01EXAMPLE-CALL-ID",
"version": {
"requested": {
"name": "genesis",
"number": 0
},
"serviced": {
"name": "genesis",
"number": 0
}
}
}
}
}
Errors this call can answer
VALIDATION/INVALID— Something in the request is not valid. (VALIDATION)AUTHN/REQUIRED— Sign in to do this. (AUTHN)AUTHZ/FORBIDDEN— Your role does not allow this action. (AUTHZ)RATE_LIMIT/THROTTLED— Too many requests in a short time. (RATE_LIMIT)NOT_FOUND/*— That record could not be found. (NOT_FOUND)CONFLICT/*— The record’s state, or a change made in the meantime, does not allow this; the codes are on the CONFLICT page. (CONFLICT)VALIDATION/VERSION_REQUIRED— The request did not say which app version it came from. (VALIDATION)