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confirmAppointment
mutation · in the family Appointment
What it does
Confirm a requested appointment — the capacity check runs and the slot is reserved on every booked resource.
Confirm a requested Appointment. ONE transaction writes the RESBOOK reservation rows + stamps noShowAt (= startAt + the appointment.no_show_window_minutes policy — the scheduler marks no_show at that instant). ⚠ The concurrent-confirm race window is the concurrent-online-sales class (disclosed — a serializing lock is a named growth). Requires the unrestricted capability + the record's CURRENT revision.
Careful
Refused when a resource is fully booked for that window (unless the overbooking policy allows); the no-show clock arms at the start time plus the policy window.
Who may call it
Capability area: Selling — Ringing sales, serving customers and issuing invoices.
- Owner
- Manager
- Associate Manager
- Sales Associate
- Cashier
- An API key whose scope allows
api:confirmAppointment
Arguments
| Name | Type | Required | Notes |
|---|---|---|---|
id | ID ID! | yes | The id of the record. |
revision | ID ID! | yes | The revision id you read on the record; the change is refused if an edit landed in the meantime. |
reason | String | no | No further notes. |
Returns
Appointment Appointment! — An Appointment — a booking of 1..8 SchedulableResources at an LF for a time window: a service-type product sale (purpose service — variantId REQUIRED, the styleType walk gates it) OR an order pickup (purpose pickup — orderId REQUIRED, the order being collected). The ratified lifecycle VERBATIM: confirm reserves capacity (the RESBOOK calendar rows; the gate is CAPACITY-ONLY — CONFLICT/DOUBLE_BOOKED unless the appointment.overbook_allowed policy admits); no_show fires from the scheduler ONLY (noShowAt = startAt + the appointment.no_show_window_minutes policy, stamped at confirm — NO caller op); rescheduled = a DOOMED terminal superseded by the linked successor (born requested — ITS confirm re-runs the capacity gate); completed may LINK an order for billing (the complete-time orderId — auto-minting a line is a named growth). durationMinutes ≤ 1440 (24h — the overlap-lookback bound). The create-time gates: appointment.lead_time_minutes + appointment.max_advance_days.
Example request
mutation ExampleConfirmAppointment($id: ID!, $revision: ID!, $reason: String) {
confirmAppointment(id: $id, revision: $revision, reason: $reason) {
id
sysId
type
caption
status
parentId
rootId
createdAt
updatedAt
revisionNum
revision
organizationId
purpose
variantId
orderId
resourceIds
startAt
durationMinutes
noShowAt
successorAppointmentId
predecessorAppointmentId
}
}
Variables:
{
"id": "01900000-0000-7000-8000-37386ae00000",
"revision": "01900000-0000-7000-8000-b7960e180000",
"reason": "Correcting a miscount."
}
Send it with the envelope naming the version: "extensions": {"at": {"version": {"name":"genesis","number":0}}}.
Example response
{
"data": {
"confirmAppointment": {
"id": "01900000-0000-7000-8000-37386ae00000",
"sysId": "AP-EXMP-0000-000F",
"type": "Appointment",
"caption": "Blue jeans",
"status": "requested",
"parentId": "01900000-0000-7000-8000-065235280000",
"rootId": "01900000-0000-7000-8000-a093dd800000",
"createdAt": "2027-01-31T00:00:00.000Z",
"updatedAt": "2027-01-31T00:00:00.000Z",
"revisionNum": 1,
"revision": "01900000-0000-7000-8000-b7960e180000",
"organizationId": "01900000-0000-7000-8000-44b781470000",
"purpose": "service",
"variantId": "01900000-0000-7000-8000-8415e73b0000",
"orderId": "01900000-0000-7000-8000-f6d8263a0000",
"resourceIds": [
"01900000-0000-7000-8000-0fbb2cf90000"
],
"startAt": "2027-01-31T00:00:00.000Z",
"durationMinutes": 1,
"noShowAt": "2027-01-31T00:00:00.000Z",
"successorAppointmentId": "01900000-0000-7000-8000-66ae038f0000",
"predecessorAppointmentId": "01900000-0000-7000-8000-c8b7f8160000"
}
},
"extensions": {
"at": {
"callId": "01EXAMPLE-CALL-ID",
"version": {
"requested": {
"name": "genesis",
"number": 0
},
"serviced": {
"name": "genesis",
"number": 0
}
}
}
}
}
Errors this call can answer
VALIDATION/INVALID— Something in the request is not valid. (VALIDATION)AUTHN/REQUIRED— Sign in to do this. (AUTHN)AUTHZ/FORBIDDEN— Your role does not allow this action. (AUTHZ)RATE_LIMIT/THROTTLED— Too many requests in a short time. (RATE_LIMIT)NOT_FOUND/*— That record could not be found. (NOT_FOUND)CONFLICT/*— The record’s state, or a change made in the meantime, does not allow this; the codes are on the CONFLICT page. (CONFLICT)VALIDATION/VERSION_REQUIRED— The request did not say which app version it came from. (VALIDATION)