NewCaseMessageInput
input type
STAFF append-input for addCaseMessage: visibility is the staff author's CHOICE; the author stamps server-side.
Fields
| Field | Type | Required | Notes |
|---|---|---|---|
caseId | ID ID! | yes | The case appended to (tenant-scoped; a terminal case refuses CONFLICT/IMMUTABLE). |
body | String String! | yes | The message body (1..4096). |
visibility | String String! | yes | customer_visible | internal_note (ruling — an internal note never crosses the consumer face). |