CaseMessage

object type

One CS-case thread message. internal_note rows NEVER serialize to the consumer face (ruling — the structural walk filter).

Fields

Field	Type	Notes
`id`	ID `ID!`	No further notes.
`type`	String `String!`	No further notes.
`caption`	String `String!`	No further notes.
`status`	String `String!`	active (a posted fact) — the void lane is FSM data with NO wire op (the AREntry class).
`parentId`	ID `ID!`	The owning CsCase.
`rootId`	ID `ID!`	The org-group family root.
`createdAt`	String `String!`	No further notes.
`updatedAt`	String `String!`	No further notes.
`revisionNum`	Int `Int!`	No further notes.
`revision`	ID `ID!`	No further notes.
`authorKind`	String `String!`	consumer \| user \| system — WHO wrote it (system rows carry NO authorId; the future auto_close trail).
`authorId`	ID	The authoring principal (a Consumer or User id — server-stamped from the channel); absent on system rows.
`visibility`	String `String!`	customer_visible \| internal_note — internal notes are staff-face ONLY (ruling).
`body`	String `String!`	The message body (1..4096).