Refunds and payment corrections
10 operations.
Refunds, corrective notes and voiding invoices.
Operations
| Operation | Kind | What it does |
|---|---|---|
| adjustLoyaltyPoints | mutation | Manually add or remove a customer’s loyalty points, with a reason. |
| adjustStoredValueInstrument | mutation | Manually correct a gift card or store-credit balance, with a reason. |
| arWriteoff | mutation | Write off part of a customer’s house-account balance — money you are giving up on. |
| issueCreditNote | mutation | Issue a credit note — a formal “we owe you” against an invoice. |
| issueDebitNote | mutation | Issue a debit note — a formal “you owe us more” against an invoice. |
| refundReturn | mutation | Pay the customer back for an approved, received return. |
| refundTender | mutation | Refund a specific payment on an order (the record-only lane for cash/external tenders). |
| settleCreditNoteToAr | mutation | Settle a credit note into the customer’s house account — the credit lands on their AR balance. |
| settleDebitNoteToAr | mutation | Settle a debit note into the customer’s house account — the charge lands on their AR balance. |
| submitEvidenceDispute | mutation | Fight a card dispute — submit your evidence (receipts, delivery proof) to the card networks. |