# Support trail

2 operations.

Opening a user’s sealed activity trail and the ledger of every opening.

## Operations

| Operation | Kind | What it does |
| --- | --- | --- |
| [supportTrailUnseals](/reference/support-trail/supportTrailUnseals/) | query | Every opening of your staff’s sealed activity trail — who opened it, which door, which user, which window, the ticket or the reason. |
| [userActivityTrail](/reference/support-trail/userActivityTrail/) | mutation | Ask what one of your users was doing — a user, a window of at most seven days and your reason; the sealed per-call trail opens for that window alone. |