# rescheduleAppointment

mutation · in the family [Selling](/reference/selling/)

## What it does

Move an appointment to a new time — the old booking closes as rescheduled and a linked replacement is created in one step.

Reschedule a requested/confirmed Appointment in ONE transaction: the predecessor flips rescheduled (slot RELEASED — the RESBOOK rows delete) and the SUCCESSOR births requested with every other field copied verbatim + the bilateral linkage ids stamped. The successor's own confirm re-runs the capacity gate (never auto-confirmed). The new window re-runs the lead/advance create gates; a resource re-pick re-gates in-tenant + ACTIVE + same-LF. Requires the unrestricted capability + the predecessor's CURRENT revision (OCC).

## What happens

The replacement is born requested — confirm it to reserve the new slot (the capacity check runs then).

## Who may call it

Capability area: **Selling** — Ringing sales, serving customers and issuing invoices.

- Owner
- Manager
- Associate Manager
- Sales Associate
- Cashier
- An API key whose scope allows `api:rescheduleAppointment`

## Arguments

| Name | Type | Required | Notes |
| --- | --- | --- | --- |
| `input` | [RescheduleAppointmentInput](/types/RescheduleAppointmentInput/) `RescheduleAppointmentInput!` | yes | No further notes. |

## Returns

[AppointmentReschedule](/types/AppointmentReschedule/) `AppointmentReschedule!` — The rescheduleAppointment result: the doomed predecessor + the requested-born successor, linked bilaterally.

## Example request

```graphql
mutation ExampleRescheduleAppointment($input: RescheduleAppointmentInput!) {
  rescheduleAppointment(input: $input) {
    predecessor {
      id
      sysId
      type
      caption
      status
      parentId
      rootId
      createdAt
      updatedAt
      revisionNum
      revision
      organizationId
      purpose
      variantId
      orderId
      resourceIds
      startAt
      durationMinutes
      noShowAt
      successorAppointmentId
      predecessorAppointmentId
    }
  }
}
```

Variables:

```json
{
  "input": {
    "appointmentId": "01900000-0000-7000-8000-d4398f970000",
    "expectedRevision": "01900000-0000-7000-8000-e02b2e6c0000",
    "startAt": "2027-01-31T00:00:00.000Z",
    "durationMinutes": 1
  }
}
```

Send it with the envelope naming the version: `"extensions": {"at": {"version": {"name":"genesis","number":0}}}`.

## Example response

```json
{
  "data": {
    "rescheduleAppointment": {
      "predecessor": {
        "id": "01900000-0000-7000-8000-37386ae00000",
        "sysId": "AP-EXMP-0000-000F",
        "type": "Appointment",
        "caption": "Blue jeans",
        "status": "requested",
        "parentId": "01900000-0000-7000-8000-065235280000",
        "rootId": "01900000-0000-7000-8000-a093dd800000",
        "createdAt": "2027-01-31T00:00:00.000Z",
        "updatedAt": "2027-01-31T00:00:00.000Z",
        "revisionNum": 1,
        "revision": "01900000-0000-7000-8000-b7960e180000",
        "organizationId": "01900000-0000-7000-8000-44b781470000",
        "purpose": "service",
        "variantId": "01900000-0000-7000-8000-8415e73b0000",
        "orderId": "01900000-0000-7000-8000-f6d8263a0000",
        "resourceIds": [
          "01900000-0000-7000-8000-0fbb2cf90000"
        ],
        "startAt": "2027-01-31T00:00:00.000Z",
        "durationMinutes": 1,
        "noShowAt": "2027-01-31T00:00:00.000Z",
        "successorAppointmentId": "01900000-0000-7000-8000-66ae038f0000",
        "predecessorAppointmentId": "01900000-0000-7000-8000-c8b7f8160000"
      }
    }
  },
  "extensions": {
    "at": {
      "callId": "01EXAMPLE-CALL-ID",
      "version": {
        "requested": {
          "name": "genesis",
          "number": 0
        },
        "serviced": {
          "name": "genesis",
          "number": 0
        }
      }
    }
  }
}
```

## Errors this call can answer

- `VALIDATION/INVALID` — Something in the request is not valid. ([VALIDATION](/errors/VALIDATION/))
- `AUTHN/REQUIRED` — Sign in to do this. ([AUTHN](/errors/AUTHN/))
- `AUTHZ/FORBIDDEN` — Your role does not allow this action. ([AUTHZ](/errors/AUTHZ/))
- `RATE_LIMIT/THROTTLED` — Too many requests in a short time. ([RATE_LIMIT](/errors/RATE_LIMIT/))
- `NOT_FOUND/*` — That record could not be found. ([NOT_FOUND](/errors/NOT_FOUND/))
- `CONFLICT/*` — The record’s state, or a change made in the meantime, does not allow this; the codes are on the CONFLICT page. ([CONFLICT](/errors/CONFLICT/))
- `VALIDATION/VERSION_REQUIRED` — The request did not say which app version it came from. ([VALIDATION](/errors/VALIDATION/))
