# Refund

The `Refund` family — 2 operations.

A refund is money returned to the original card against a payment. A refund is born by a return’s original-tender refund and settled by the processor — never created here; the back office reads the amount, the currency, the processor reference and any failure reason, and follows it to the payment, the order and the return.

## Operations

| Operation | Kind | What it does |
| --- | --- | --- |
| [refund](/reference/refund/refund/) | query | Look up one record — a refund — money going back to a customer. |
| [refunds](/reference/refund/refunds/) | query | The refund list — each entry is a refund — money going back to a customer. |