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receiveReturn
mutation · in the family Gated floor actions
What it does
Take returned goods physically back in.
RECEIVE an approved Return: the disposition cover addresses every NON-STOCKLESS line EXACTLY (splits across codes legal; incomplete/over/unknown refuse VALIDATION/INVALID naming residuals); restock/inspect/damaged post return movements at the RECEIVING LF's (variant × LF) IIs cost-entering at CURRENT WMA (the average never moves; uncosted books qty-only; a variant never stocked at the LF refuses CONFLICT/REF_STATE naming the junction); scrap posts NO movement (the write-off is reports-only). The refund money stamps by cumulative telescoping over the order line's captured figures; the restocking fee applies ONLY where the sale captured the flag. ONE transaction: the doc rewrite + the legs + the ORDER returnedQty rollup stamp under the Order's OCC (remainder = quantity − returnedQty; over refuses CONFLICT/OVER_RETURNABLE naming the line — concurrent receives serialize CONFLICT/REVISION_STALE, retryable). Requires the doc CURRENT revision (OCC) + the unrestricted capability.
What happens
Stock returns to your books, bucketed as sellable or damaged as you receive it.
Who may call it
Capability area: Gated floor actions — Voids, returns and the requests that need an approval.
- Owner
- Manager
- Associate Manager
- Warehouse Associate
- Sales Associate
- Cashier
- An API key whose scope allows
api:receiveReturn
Arguments
| Name | Type | Required | Notes |
|---|---|---|---|
input | ReceiveReturnInput ReceiveReturnInput! | yes | No further notes. |
Returns
Return Return! — A sales Return / RMA — the customer→merchant goods-back document (distinct from vendor RTV; the disjoint law: a billing correction is a CreditNote/DebitNote, never a Return). References the original Order (+ optionally one of its Invoices); returns WHOLE units of order lines; receive posts per-line disposition legs at the RECEIVING LF and stamps the telescoping refund money; refund RECORDS the routing (tender mechanics; store-credit issuance).
Example request
mutation ExampleReceiveReturn($input: ReceiveReturnInput!) {
receiveReturn(input: $input) {
id
sysId
type
caption
status
parentId
rootId
createdAt
updatedAt
revisionNum
revision
orderId
invoiceId
organizationId
currency
refundTotalMinor
}
}
Variables:
{
"input": {
"returnId": "01900000-0000-7000-8000-4d4c03d20000",
"expectedRevision": "01900000-0000-7000-8000-e02b2e6c0000",
"dispositions": [
{
"lineNo": 1,
"disposition": "restock",
"quantity": "2",
"reason": "Correcting a miscount."
}
]
}
}
Send it with the envelope naming the version: "extensions": {"at": {"version": {"name":"genesis","number":0}}}.
Example response
{
"data": {
"receiveReturn": {
"id": "01900000-0000-7000-8000-37386ae00000",
"sysId": "RT-EXMP-0000-000F",
"type": "Return",
"caption": "Blue jeans",
"status": "requested",
"parentId": "01900000-0000-7000-8000-065235280000",
"rootId": "01900000-0000-7000-8000-a093dd800000",
"createdAt": "2027-01-31T00:00:00.000Z",
"updatedAt": "2027-01-31T00:00:00.000Z",
"revisionNum": 1,
"revision": "01900000-0000-7000-8000-b7960e180000",
"orderId": "01900000-0000-7000-8000-f6d8263a0000",
"invoiceId": "01900000-0000-7000-8000-504ef4ed0000",
"organizationId": "01900000-0000-7000-8000-44b781470000",
"currency": "USD",
"refundTotalMinor": 1
}
},
"extensions": {
"at": {
"callId": "01EXAMPLE-CALL-ID",
"version": {
"requested": {
"name": "genesis",
"number": 0
},
"serviced": {
"name": "genesis",
"number": 0
}
}
}
}
}
Errors this call can answer
VALIDATION/INVALID— Something in the request is not valid. (VALIDATION)AUTHN/REQUIRED— Sign in to do this. (AUTHN)AUTHZ/FORBIDDEN— Your role does not allow this action. (AUTHZ)RATE_LIMIT/THROTTLED— Too many requests in a short time. (RATE_LIMIT)NOT_FOUND/*— That record could not be found. (NOT_FOUND)CONFLICT/*— The record’s state, or a change made in the meantime, does not allow this; the codes are on the CONFLICT page. (CONFLICT)VALIDATION/VERSION_REQUIRED— The request did not say which app version it came from. (VALIDATION)