# acknowledgeFraudAlert

mutation · in the family [Fraud alert](/reference/fraud-alert/)

## What it does

Take a fraud alert under investigation.

open → acknowledged (the merchant takes the alert under investigation — authority:review_fraud realizes as the A17_FRAUD template area; acknowledging DISARMS the scheduled age-out mechanically). Requires the record’s CURRENT revision.

## What happens

Stops the 30-day age-out clock; the alert waits for your confirm-or-dismiss verdict.

## Who may call it

Capability area: **Fraud review** — Reviewing the fraud signals raised on staff conduct.

- Owner
- Manager
- An API key whose scope allows `api:acknowledgeFraudAlert`

## Arguments

| Name | Type | Required | Notes |
| --- | --- | --- | --- |
| `id` | [ID](/types/#scalars) `ID!` | yes | The id of the record. |
| `revision` | [ID](/types/#scalars) `ID!` | yes | The revision id you read on the record; the change is refused if an edit landed in the meantime. |
| `reason` | [String](/types/#scalars) | no | No further notes. |

## Returns

[FraudAlert](/types/FraudAlert/) `FraudAlert!` — A FraudAlert — the merchant TRIAGE register over the derived fraud-signal layer: a signal crossing a policy threshold raises an alert naming the signal family (void_no_sale · return_refund_abuse · discount_override_abuse · override_pattern · cash_over_short · dispute_chargeback), the normalized score (0..100) vs the crossed threshold, the implicated staff principal and/or facility, the scoring window, and the triggering records. SIGNALS, NOT ENFORCEMENT: the / authority layer enforces; an alert only records and asks. SYSTEM-RAISED end to end — no create surface exists; the merchant triages: acknowledge (open → acknowledged — investigating; disarms the age-out), then confirm (a KEPT immutable finding — terminal but NOT doomed) or dismiss (a false positive — the reason is REQUIRED). Untriaged alerts age out after 30 days (open → expired, the scheduled lane). Triage identity/notes are the revision causes (History + the org-bus render actor + reason + instant — never duplicated fields). NOT searchable (sensitive review data — reached via the A17_FRAUD-gated paginated listing, never name-found); the listing pages NEWEST-first and drops doomed (dismissed/expired) per the - law while confirmed findings stay listed.

## Example request

```graphql
mutation ExampleAcknowledgeFraudAlert($id: ID!, $revision: ID!, $reason: String) {
  acknowledgeFraudAlert(id: $id, revision: $revision, reason: $reason) {
    id
    sysId
    type
    caption
    status
    parentId
    rootId
    createdAt
    updatedAt
    revisionNum
    revision
    signalKind
    score
    threshold
    reason
    periodKey
    implicatedUserId
    logicalFacilityId
    expiresAt
  }
}
```

Variables:

```json
{
  "id": "01900000-0000-7000-8000-37386ae00000",
  "revision": "01900000-0000-7000-8000-b7960e180000",
  "reason": "Correcting a miscount."
}
```

Send it with the envelope naming the version: `"extensions": {"at": {"version": {"name":"genesis","number":0}}}`.

## Example response

```json
{
  "data": {
    "acknowledgeFraudAlert": {
      "id": "01900000-0000-7000-8000-37386ae00000",
      "sysId": "FA-EXMP-0000-000F",
      "type": "FraudAlert",
      "caption": "Blue jeans",
      "status": "open",
      "parentId": "01900000-0000-7000-8000-065235280000",
      "rootId": "01900000-0000-7000-8000-a093dd800000",
      "createdAt": "2027-01-31T00:00:00.000Z",
      "updatedAt": "2027-01-31T00:00:00.000Z",
      "revisionNum": 1,
      "revision": "01900000-0000-7000-8000-b7960e180000",
      "signalKind": "<signal kind>",
      "score": 1,
      "threshold": 1,
      "reason": "Correcting a miscount.",
      "periodKey": "<period key>",
      "implicatedUserId": "01900000-0000-7000-8000-01219ad10000",
      "logicalFacilityId": "01900000-0000-7000-8000-8026f71c0000",
      "expiresAt": "2027-01-31T00:00:00.000Z"
    }
  },
  "extensions": {
    "at": {
      "callId": "01EXAMPLE-CALL-ID",
      "version": {
        "requested": {
          "name": "genesis",
          "number": 0
        },
        "serviced": {
          "name": "genesis",
          "number": 0
        }
      }
    }
  }
}
```

## Errors this call can answer

- `VALIDATION/INVALID` — Something in the request is not valid. ([VALIDATION](/errors/VALIDATION/))
- `AUTHN/REQUIRED` — Sign in to do this. ([AUTHN](/errors/AUTHN/))
- `AUTHZ/FORBIDDEN` — Your role does not allow this action. ([AUTHZ](/errors/AUTHZ/))
- `RATE_LIMIT/THROTTLED` — Too many requests in a short time. ([RATE_LIMIT](/errors/RATE_LIMIT/))
- `NOT_FOUND/*` — That record could not be found. ([NOT_FOUND](/errors/NOT_FOUND/))
- `CONFLICT/*` — The record’s state, or a change made in the meantime, does not allow this; the codes are on the CONFLICT page. ([CONFLICT](/errors/CONFLICT/))
- `VALIDATION/VERSION_REQUIRED` — The request did not say which app version it came from. ([VALIDATION](/errors/VALIDATION/))

## Used in

- [Triage a fraud alert](/use-cases/triage-a-fraud-alert/)