# purchaseSupportPlan

mutation · in the family [Billing and the wallet](/reference/billing-and-the-wallet/)

## What it does

Buy the quarterly handholding plan — sized by your recent usage, charged to the stored card, covering this month and the next two. It starts serving human incidents 72 hours after purchase; renewals are automatic until you cancel.

Buy the quarterly handholding plan: classes the trailing quarter's usage, charges the tier OFF-SESSION to the stored card (the purchaseTokensNow ladder), and arms the plan — it serves HUMAN incidents 72 h after purchase (the CAA activation wait; the $150 per-incident lane stays open meanwhile). The quarter covers the purchase month + 2 (renewals are AUTOMATIC — the billing engine collects each next quarter until you cancel). Already covered refuses CONFLICT (nothing to buy); a canceled-but-covered plan RESUMES instead (the cancel clears, nothing mints, no new wait); a lapsed/never plan mints + the wait re-arms. Wallet + stored method required. Requires the unrestricted capability. Template class A16_BILLING (hand-derived v93).

## What happens

Charges real money to the stored card off-session. If a canceled plan is still inside its paid quarter, this resumes it instead (no new charge, no new wait).

## Who may call it

Capability area: **Billing and the wallet** — Your platform bill, token purchases and the usage and cost reads.

- Owner
- Manager
- Associate Manager
- An API key whose scope allows `api:purchaseSupportPlan`

## Returns

[SupportPlanReport](/types/SupportPlanReport/) `SupportPlanReport!` — The caller group's handholding-plan report (the quarterly HUMAN-support plans, consumption-sized): the LIVE size classing (what a purchase today charges), the ruled per-incident price, and the plan's standing in the ONE coverage vocabulary.

## Example request

```graphql
mutation ExamplePurchaseSupportPlan {
  purchaseSupportPlan {
    sizeClass
    quarterUsdCents
    basisTokensPerMonth
    thresholdsVersion
    incidentUsdCents
    standing
    onboardingUntil
    onboardingCovers
    purchasedAt
    activatesAt
    coveredThroughMonth
    canceledAt
  }
}
```

Send it with the envelope naming the version: `"extensions": {"at": {"version": {"name":"genesis","number":0}}}`.

## Example response

```json
{
  "data": {
    "purchaseSupportPlan": {
      "sizeClass": "<size class>",
      "quarterUsdCents": 1,
      "basisTokensPerMonth": 1,
      "thresholdsVersion": 1,
      "incidentUsdCents": 1,
      "standing": "<standing>",
      "onboardingUntil": "<onboarding until>",
      "onboardingCovers": true,
      "purchasedAt": "2027-01-31T00:00:00.000Z",
      "activatesAt": "2027-01-31T00:00:00.000Z",
      "coveredThroughMonth": "<covered through month>",
      "canceledAt": "2027-01-31T00:00:00.000Z"
    }
  },
  "extensions": {
    "at": {
      "callId": "01EXAMPLE-CALL-ID",
      "version": {
        "requested": {
          "name": "genesis",
          "number": 0
        },
        "serviced": {
          "name": "genesis",
          "number": 0
        }
      }
    }
  }
}
```

## Errors this call can answer

- `VALIDATION/INVALID` — Something in the request is not valid. ([VALIDATION](/errors/VALIDATION/))
- `AUTHN/REQUIRED` — Sign in to do this. ([AUTHN](/errors/AUTHN/))
- `AUTHZ/FORBIDDEN` — Your role does not allow this action. ([AUTHZ](/errors/AUTHZ/))
- `RATE_LIMIT/THROTTLED` — Too many requests in a short time. ([RATE_LIMIT](/errors/RATE_LIMIT/))
- `CONFLICT/*` — The record’s state, or a change made in the meantime, does not allow this; the codes are on the CONFLICT page. ([CONFLICT](/errors/CONFLICT/))
- `VALIDATION/VERSION_REQUIRED` — The request did not say which app version it came from. ([VALIDATION](/errors/VALIDATION/))